![]() ![]() Either way, your notes are safe Digital notebooks. Existing Goodnotes users can continue to use Goodnotes 5 indefinitely or upgrade to Goodnotes 6. Replace your paper notebooks and reimagine digital note-taking with Goodnotes. This seems to happen to jailbroken devices and unfortunately we don't support them. Download Goodnotes 6 and enjoy it on your iPhone, iPad, iPod touch, or Mac OS X 12.3 or later. goodnotes files, or a folder of them, from Google Drive via the Files app? Workaround: please open the PowerPoint or Word file in Preview and export it to a PDF, which you can import to GoodNotes. (macOS) Can't import PowerPoint or Word files My PDF is loading slowly or displayed incorrectly Workaround: please share these files from the Dropbox app with GoodNotes instead. Imported files from Dropbox have their names turned to all lower-cases letters Resizing (or pasting and then moving) a lassoed object or a text box tilts it a little It's actually due to the font-rendering differences between both platforms, so what's shifted is the text, not the handwriting or highlighting. The same typed document doesn't look the same in Goodnotes on iPadOS and macOS To do this, go to your iPhone/iPad/Mac Settings > Apple ID > iCloud > iCloud Drive, switch on 'Sync this iPhone/iPad/Mac', and then also 'GoodNotes' in 'Apps Syncing to iCloud Drive': From there, you should then be able to enable 'Use iCloud' in GoodNotes. Why am I getting "Subscription detected from App Store"?Ĭustom fonts are not showing up in GoodNotes on iPadOS 17 betaįixed in iPadOS 17 and macOS 14. ![]() (This is because there might be a delay before the App Store pushes the latest Goodnotes version to you automatically.)Īpp crashes at launch for freemium GoodNotes 5 users. Free with 5GB of iCloud storage paid plans starting at 0.99/month. We appreciate your patience and understanding.īefore checking if you're experiencing any of the issues below, it's a good idea to visit Goodnotes App Store page directly and see if you can tap Update to get the latest version, which might have already fixed your issues. Instant loading and support for lots of file types. However, some issues may be more difficult to reproduce or fix than others, so there may be some delay before a solution is available. If it is a verified Goodnotes issue, we will do our best to address it as soon as possible. If you see the Open button instead, youre on the latest version. Some known issues may not be caused by Goodnotes at all and may require an update to iOS/iPadOS/macOS or another third-party app to fix. Simply visit GoodNotes App Store page on your device and check for the Update button. By listing these issues, we hope to save you the trouble of reporting them. Restarting your Mac might help, too.A known issue is a problem that has been reported frequently and may be affecting you as well. If it is still not syncing, please export the diagnostic data from GoodNotes on your Mac and send to Support team via our Contact form for further investigation: click GoodNotes menu (Gear icon) from the Documents tab > About > Export Diagnostic Data. After updating to version 5.5.0, users will be able to share. You have enough storage space available in iCloud Drive. Popular note-taking app and PDF editor GoodNotes has been updated to support document sharing over iCloud for the first time.Your Mac has "Sync this Mac" enabled in System Settings > Apple ID > iCloud > iCloud Drive, and "GoodNotes" enabled in the list that appears when clicking "Apps syncing to iCloud Drive"."Use iCloud" is enabled in GoodNotes Settings > iCloud Settings on all of your devices.You're logged in to all your devices with the same iCloud ID (your Apple ID).(The App Store icon sometimes does not indicate there are pending updates.) The best way to make sure is to open the app description page, and tap/click the "Update" button if it's available. ![]() For example, if GoodNotes on your iPhone has an older or newer version than GoodNotes on your Mac, iCloud sync won't work. You have the latest GoodNotes version on all your devices (iPad, iPhone, Mac).To keep your documents and data synchronized across devices, please make sure that all the following conditions are met: At times you might notice that the Mac App is not syncing and the ways in which to go about re-enabling the sync are a little different. With the Mac app, options for syncing are slightly different to those on iOS/iPad OS. If you use multiple devices with GoodNotes 5, you might find that one becomes out of sync. ![]()
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